Privacy Policy
About This Policy
This Privacy Policy applies to Slate Technologies Pty Ltd (ABN 21 687 041 461) and its related entities ("Slate", "we", "us", or "our").
Slate is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
We recognise that information privacy is an ongoing responsibility, and we will update this Privacy Policy as we adopt new practices or policies.
Collection and Use of Information
This Privacy Policy applies to Slate Technologies Pty Ltd (ABN 21 687 041 461) and its related entities ("Slate", "we", "us", or "our").
Slate is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
We recognise that information privacy is an ongoing responsibility, and we will update this Privacy Policy as we adopt new practices or policies.
Information You Provide
- Account Information: Name, email address, job title, company name
- Payment Information: Billing details processed through our payment providers
- Communications: Information you provide when contacting support or providing feedback
Information Collected Automatically
- Usage Data: How you interact with our services, features used, actions taken
- Device Information: Browser type, operating system, device identifiers
- Log Data: IP address, access times, pages viewed, referring URLs
Sensitive Information
We will not ask you to disclose sensitive information. If you voluntarily provide sensitive information to us, it will be captured and stored securely.
Cookies
We use cookies to:
- Customise your experience on our platform
- Collect statistics about website usage
- Maintain security of your session
- Identify how you accessed our site
IP Addresses
We collect IP addresses for the purpose of understanding how users interact with our website and services.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyse trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorised activity
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
- Legal Requirements: When required by law, subpoena, or court order
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you direct us to share information
Security of Information
We implement industry-standard technical and organisational measures to protect your information. We regularly review our technology to maintain security. However, no data transmission over the internet can be guaranteed as totally secure.
When we no longer need your personal information and are legally permitted to do so, we will destroy it.
Data Retention
We retain your information for as long as your account is active or as needed to provide services. We will retain and use information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
Direct Marketing
We will not use your sensitive information for direct marketing purposes without your consent. If you do not wish to receive marketing communications, contact us at support@slateos.ai
Overseas Disclosure
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including through trusted cloud service providers.
Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at support@slate.ai.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us at :
support@slate.ai.
Slate Technologies Pty Ltd
Australia
